Making participation requests work for everyone - in Glasgow

Everyone should be able to have a say when it comes to shaping public services - and our new project could help.

Here’s how to get involved…

SCDC is starting a new project to make some accessible guides and other material to help with participation requests - the part of the Community Empowerment Act that enables community groups to have discussions with decision makers about improving public services.

One of the sites is Glasgow and we’re inviting community organisations made up of people with protected characteristics* or who are experiencing poverty to take part. We’re also keen to involve anyone who supports or works with these groups.

By getting involved you will not only benefit from learning about ways to influence public services, but you’ll potentially be helping others to do the same in future.

The work will be centred on 3 half-day workshops taking place in Glasgow from November 2019 to January 2020. These are as follows:

  1. The first will introduce participation requests as one way, but by no means the only way, to influence public services.

  2. The second workshop will look at draft resources for making a participation request (e.g. forms, guides to setting outcomes, flow charts and examples of successful requests). As well as being helpful for your own use, you will be invited to give feedback on these resources in order to improve them.

  3. The third workshop will focus on improving outcomes – the bit that comes after any request is agreed to. It will be about good processes and partnership between agencies and communities (whether or not part of a participation request). Again, we’d be hoping to get ideas and feedback on some draft resources.

As part of your involvement, we’ll be ready to offer advice to groups who want to take forward their own ideas for improving services. We’ll be able to offer guidance on whether or not a participation request is the right approach, how to make one and also what to expect from the outcome improvement process. This should also be a chance for us to support you to use some of the new resources.

Please sign up using the form below. We will email confirmation of your place as soon as we can.

Name *
I can attend the following workshops *
Please tick as many as you can attend. Priority will be given to those who can attend all three workshops. Workshops will take place in Glasgow and full details will be provided once registration is confirmed.
The venue is fully accessible and a limited budget is available to cover any support costs. We will try to ensure any requirements are met and will contact you if we have any questions.
I am happy to be contacted by SCDC *
We will need to contact you in order to confirm registration and workshop details. We may also need to find out more about your role and/or experience in relation to disadvantage and exclusion. You will not be added to any ongoing mailing list.

If you are unable to complete the registration form, or have any questions, please get in touch with Andrew Paterson at Scottish Community Development Centre. Phone 0141 248 1924 or email

* The Equality Act 2010 protects people from discrimination because of a protected characteristic, which are as follows: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. See for more.