Community engagement de-mystified

The active participation of communities and service-users in decision making processes and the design and delivery of public services is now a central theme of public policy and service delivery. This introductory training explores the principles, standards, processes and methods that underpin good practice in community engagement.

In this training you will:

  • Learn about the key values and principles which underpin a good community engagement process using the National Standards for Community engagement

  • Explore a range of methods for community engagement - from social media through to story dialogue.

  • Be introduced to VOiCE (Visioning Outcomes in Community Engagement) online software. A free-to-access online package that will allow you to analyse, plan, implement and evaluate community engagement practice from small scale projects to strategic development.

"Some of the methods we had thought about but training reiterated this. Useful training and exactly what is needed for our community."
(Tayport Community Trust)

For more information contact: Paul Nelis - ; or Olivia Hanley -