How VOiCE has developed

Over the period 2002-2005, the Scottish Community Development Centre (SCDC) led the facilitation of the development of the National Standards for Community Engagement.  From 2005-2007, SCDC conducted, on behalf of Scottish Government (then Communities Scotland), a national support programme to embed and apply the National Standards for Community Engagement. 

VOiCE - national development programme (2008-2010)

As a result of the evaluation of the national programme and in response to requests from community planning partners across Scotland, the Scottish Government funded the development of the VOiCE tool with the core purpose of providing a framework within which to analyse, plan, conduct and evaluate community engagement activity at both strategic and operational levels. The original VOiCE tool was built on a Microsoft Access platform and was developed and improved through application in six demonstration sites;

  • Perth and Kinross Council
  • Edinburgh Community Planning Partnership
  • South East Glasgow Community Planning Partnership
  • Equally Well test site in Dundee
  • The Health Impact Assessment of the Commonwealth Games
  • South Lanarkshire Changing Places

In addition to the work in the demonstration sites all of the Community Planning Partnerships in Scotland were able to access awareness-raising sessions and introductory training in the use of the VOiCE tool. The programme culminated in a Conference on the 11th May 2010 in Murrayfield Stadium, Edinburgh at which the Minister for Communities, Alex Neil, announced the Government's support for the development of the online version of the tool.  To download the Conference Report, please click here

VOiCE online

In response to demand from Community Planning Partnerships and a wide range of other organisations the Scottish Government funded the development of VOiCE online. This is a free-to-access web-based version of VOiCE which follows the same structure as the Access version but, crucially, allows a wide range of partners to access and share information on their community engagement processes. For more information and to register for VOiCE online go to the website at