VOiCE is a database planning and recording tool designed to assist individuals and organisations to design and deliver effective community engagement. VOiCE has been developed by SCDC on behalf of the Scottish Government.
VOiCE will support you to:
- plan community engagement and service user
participation - conduct it effectively
- monitor and record the process
- evaluate the outcomes
It can be used to support a range of participation from overall area regeneration to specific concerns of users of particular services. It is designed to be relevant both for individual services and for integrated, cross disciplinary community planning. VOiCE enables all users to have a common system for analysing, planning, monitoring, evaluating and recording that provides common protocols, definition of terms and understanding of different types and purposes of engagement.
© Queen's Printer for Scotland 2008
