Learn how to resolve conflicts in your local community!

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The Scottish Community Mediation Centre is working with Scottish Community Development Centre to present a five-day course on mediation and resolving conflict constructively. The course is an opportunity for anyone who has to deal with local conflicts to learn practical and effective skills in helping people find common ground and a mutually-agreed way forward.

What can I expect from the course?

The first two-day section looks at where conflict arises, how it affects us and techniques for managing it constructively. You will learn how to identify different sources of conflict and how to turn conflict into agreement.
You will then complete a brief home study exercise where you will learn about the social, legal and ethical contexts of mediation in Scotland and beyond and about different models of mediation.
This is followed by three days of practice in direct mediation skills, from first contact with potential clients to handling a mediation meeting. You will have the opportunity in a relaxed and supportive environment to learn all the basic skills a mediator needs to begin to practice successfully. Participants are expected to attend the whole course and complete the exercises. 

Who can take part and what will it cost?

The course is open to active members and staff of community groups, community organisations and community projects. The cost is £350 for the whole course, including a light lunch and refreshments. The fee is being kept to a minimum and covers only venue hire, catering and direct administration costs.

About the course

The course is credi-rated under the national Scottish Credit Qualifications Framework at level 6, and is approved training under the Scottish Community Mediation Network Training Accreditation Scheme It is also approved for the purposes of the Scottish Mediation Register, under the Learning Direct Scotland scheme and by the Royal Environmental Health Institute for Scotland.

The main trainer is Ian McDonough, a past Chair of both Mediation UK and Scottish Mediation Network. Ian has written extensively about mediation and is a qualified and very experienced mediator and trainer.
SCDC is pleased to support the provision of this course as part of its aim to improve the quality of community life in Scotland.

Booking your place and further information

The course commences on Friday 7th November and continues on Fridays 14th, 21st and Thursday 27th November concluding on Monday 1st December.

To apply for a place please complete and return the form at: https://www.surveymonkey.com/s/F22NFYN

Download a pdf of this information here.