The Feedback Standard
We will feed back the results of the engagement to the wider community and agencies affected.
Indicators for the Feedback Standard are:
- Organisations of community engagement regularly feedback, to all those affected, the options that have been considered and the decisions and actions that have been agreed. This is done within an agreed time, to an agreed format and from an identified source
- Feedback on the outcomes and impact of these decisions and actions is provided regularly to communities and organisations within an agreed time, to an agreed format and from an identified source
- Explanations about why decisions and actions have been taken are shared along with details of any future activity
- The characteristics of the audience are identified to ensure that:
- relevant information is provided in understandable languages
- relevant information is provided in appropriate languages
- a suitable range of media and communication channels is used constructively
- Information includes details about opportunities for involvement in community engagement and encourages positive contributions from groups and individuals in the community
- Information promotes positive images of all population groups in the community and avoid stereotypes
